Success in the hospitality and travel related industries, including hotels, airlines, rental car companies, amusement parks and other recreational facilities, is driven by superior service and operational excellence, two areas that are being revolutionized by the capabilities that RFID provides. By knowing patrons likes and dislikes, their experience can be tailored to match those preferences. Likewise, company assets and employees can be effectively tracked and managed to best meet customer needs.
SkyeTek's embedded RFID solutions for access control, contactless payment and patron management offer new opportunities for companies in the hospitality and travel industries to enhance customer service and improve operational processes, including:
- Create interactive and personalized customer experiences
- Gain detailed visibility into usage patterns
- Manage and enhance customer loyalty programs
- Reduce customer complaints
- Control access to restricted areas
- Offer contactless / cashless payment options
- Protect against theft
- Replenish service items quickly
- Locate lost items
SkyeTek's cost-effective, high performance reader modules and flexible, intelligent software can be embedded in shelves, bins, carts and displays to gather and track data about individual items, and even more importantly communicate that data over the network to back-end systems. These solutions provide an unprecedented amount of business intelligence that can be integrated with other processes and made actionable.
SkyeTek also provides professional services to assist with tag selection, module integration, antenna design and tuning, and regulatory certification.