Overview:
Service providers face significant challenges meeting or exceeding service levels due to lost / unserviceable equipment and unmonitored field workforce execution. The downstream effects are service level violations, decreased margins / return-on-assets, legal liability, and ultimately, customer dissatisfaction.
To alleviate these challenges, SkyeTek offers MetaFi as a turn-key, RFID-based solution comprised of mobile software and hardware that automates field asset and workforce management allowing service providers to:
- Maintain field equipment visibility / serviceability
- Monitor field worker activities at remote sites
- Enforce processes and rules in the field
Topics:
- Challenges of managing field service operations
- SkyeTek’s MetaFi solution:
- How it works
- Business benefits of reducing time spent managing inventory
- Technical considerations
- Use Cases / Case Studies Showing Pay Back within 3 to 12 months
Estimated Length: 45 Minutes
Who should attend: Operations, IT, and Finance from the following industries:
- IT Services
- Oil & Gas Services
- Transportation Services
- Telco and Cable Services
- Utilities Services (Water, Power)
- Durable Equipment Services
Presenters:
Martin Payne, EVP Sales & Marketing
Martin is responsible for SkyeTek's sales, marketing, and product management. He brings experience in technology from Sun Microsystems, StorageTek, and Dell Computer where he was responsible for product management, demand generation, channel development, and corporate strategy. He holds a BS, with honors, in Aeronautical Engineering from the US Air Force Academy, an MS in Operations Research from the University of California-Berkeley, and an MBA from Harvard Business School.